FAQs

How long will it take for my order to be completed?

We make everything to order. Please allow 7 to 14 business days for any paper prints to be matted and framed, and 3 to 6 weeks for canvases to be stretched and embellished. Once we have completed your order, you will receive an e-mail confirming completion of your new artwork. If you chose to have your artwork shipped, that e-mail will also include a FedEx tracking number.

What is an original dig­i­tal fine art print?

An orig­i­nal dig­i­tal fine art print is orig­i­nal art­work that was cre­ated dig­i­tally and printed by a high-resolution inkjet printer using long-lasting pigment-based inks and an archival qual­ity substrate (paper or canvas).

Is an orig­i­nal dig­i­tal fine art print the same thing as a “giclée”?

With respect to the print­ing process, yes. The term giclée began as a descrip­tion of the way a fine art inkjet printer sprays ink onto a sur­face. Giclée has become, how­ever, the label for inkjet-produced repro­duc­tions of art cre­ated in another medium, such as an oil paint­ing. If a print is labelled “giclée”, ask if it is a repro­duc­tion or an orig­i­nal dig­i­tal fine art print.

What’s the dif­fer­ence between an “open” and "limited” edition print?

An edi­tion refers to the num­ber of art prints cre­ated from one image. Open edi­tion refers to a print that may be pro­duced an indef­i­nite num­ber of times.

Lim­ited edi­tion refers to a finite num­ber of prints that are made from one image. Lim­ited edi­tions are num­bered by the artist with two num­bers sep­a­rated by a slash. The first num­ber indi­cates the sequence in which the print was made. The sec­ond num­ber indi­cates the total num­ber of prints in the edi­tion. A print num­bered “10/50” is the tenth print made in an edi­tion of fifty. Once the fifty prints in the edi­tion have been pro­duced, the edi­tion is retired and will no longer be printed. Lim­ited edi­tions also include a num­ber of artist’s proofs that are retained by the artist for his own use or that are some­times sold by the artist after the lim­ited edi­tion has been exhausted. Artist’s proofs are des­ig­nated “AP” and num­bered in the same man­ner as lim­ited edi­tion prints.

How is my print made?

Prints are custom-made, one at a time, by the artist and his staff in the stu­dio. We use long-lasting Epson Ultra­Chrome pig­ment inks and acid-free, 100% cot­ton rag fine art paper and coated cot­ton can­vas. After print­ing, the print is dried for 24 hours and trimmed to fin­ished size. Lim­ited edi­tion prints are titled, num­bered, embell­ished and signed by the artist. Open edi­tion prints are titled and signed by the artist. All lim­ited edi­tion paper prints are embossed with the studio’s print­maker hallmark.

Does a dig­i­tal fine art print require spe­cial handling?

You should han­dle fine art prints with great care, just as you would any other type of art­work. You should pro­tect it against light, water, mois­ture, air­borne con­t­a­m­i­nants, and fin­ger­prints; it is still sus­cep­ti­ble to dam­age.

The best way to pre­serve and dis­play your print is to have it pro­fes­sion­ally mat­ted and framed with archival mate­ri­als. If you’re fram­ing the print your­self, use only “acid-free” mats, foam board, hinges or adhe­sive, and fram­ing. Always use a mat. Dig­i­tal fine art prints should not touch the glass in a frame.

How long will my print last?

The print per­ma­nence of the ink-and-paper com­bi­na­tion used in our stu­dio has been tested by Wil­helm Imag­ing Research, Inc. and rated at 82 years (archivally framed prints dis­played under glass), 160 years (archivally framed prints dis­played under UV-filtering glass), and 68 years (unframed prints). The coat­ing applied to the fin­ished print may dou­ble the light­fast rat­ings if framed with archival mate­ri­als and UV-filtering glaz­ing. These esti­mates are not a guar­an­tee, only a rat­ing based on exten­sive test­ing by indus­try experts.

Will my print fit in a standard-size frame?

Our 7x9” images are printed on 11x14” paper. Both 10.5x14” and 12x16” images are printed on 16x20” paper. These are industry standard sizes, but should be matted before framing.

Do I receive some kind of doc­u­men­ta­tion about my print?

Yes. You will receive a Bill of Sale that com­pletely describes your print, includ­ing the title, date, infor­ma­tion about the edi­tion num­ber and size (if a lim­ited edi­tion), mate­ri­als used, etc. A “cer­tifi­cate of authen­tic­ity” is avail­able on request.